PUC recommends Federal Communications Commission’s Lifeline program supporting low-income consumers’ access to wireless and broadband services

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DENVER (September 20, 2021) — The Public Utilities Commission (PUC), part of the Department of Regulatory Agencies (DORA), recognizes National Lifeline Awareness Week (September 20-24, 2021) and encourages consumers to learn more about whether they qualify for the Federal Communications Commissions (FCC) program. Lifeline provides up to $9.25 per month in support for wireless and broadband services for low-income subscribers, and up to $34.25 per month for those located on Tribal lands.

The PUC wants residents to stay aware and connected, as access to local emergency services and community resources is vital to keeping residents informed and safe. Lifeline helps low-income earners to stay connected to the nation’s voice and broadband networks, allowing them to maintain access to health care providers, emergency services, and other support systems.

Lifeline has been around since 1985, however, in 2016 the FCC made efforts to modernize the program to include broadband as a support service. In the wake of the COVID-19 pandemic, they have also worked to make it easier for individuals who have lost employment during the pandemic to enroll for these benefits.

To learn more about the Lifeline program, how to apply, and who you can talk to for additional support, visit www.lifelinesupport.org or contact the PUC’s Consumer Affairs team by phone at 303-894-2070 (local); 1-800-456-0858 (toll free).


About PUC

The Colorado Public Utilities Commission (PUC) serves the public interest by effectively regulating utilities and facilities so that the people of Colorado receive safe, reliable, and reasonably-priced services consistent with the economic, environmental and social values of our state.

About DORA

The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado. Consumer protection is our mission.Visit https://dora.colorado.gov for more information or call 303-894-7855/toll free 1-800-886-7675.