Welcome to the Department of Regulatory Agencies
At the Department of Regulatory Agencies (DORA), we believe in fostering a Colorado in which consumers and service providers partner, forging common successes. With a sharp focus on streamlining and modernizing processes and enhancing end-to-end customer experiences, we strive to advance an environment and regulatory framework where both businesses and consumers are treated fairly and the economy thrives.
Though the Department is diverse, our shared commitment is unwavering. Our ten divisions and over 600 employees are dedicated to preserving the integrity of the marketplace and promoting a fair and competitive business environment throughout Colorado.
We are committed to quality customer service, balances and fair regulation, integrity, and respect. Please browse our services and never hesitate to let us know how we can continue to provide the best service for the state of Colorado.
Patty Salazar, Executive Director
EDO Programs & Services
Department Performance Dashboard
Performance Management & EDI
- DORA Fiscal Year 21-22 Performance Plan
Find past performance plans and metrics via the Governor's Office of Operations
- Wildly Important Goals
1. Boards & Commissions
Complete phase one of a three-phase plan to modernize the administration and governance of more than 40 boards and commissions within the department in order to ensure statutory compliance and improved collaboration with the department through consistent training, compliance with statutory mandates, and the priority of the public interest.
View the Board & Commission Modernization Plan (Phase 1 of 3)
2. PUC Operational Modernization
The Public Utilities Commission (PUC) within the Department will create a PUC Operational Modernization Plan by September 2020 that identifies operational strategies with targeted implementation by June 30, 2021.
View the PUC Modernization Plan
3. Financial Services for Cannabis Businesses
Increase the number of cannabis-related businesses that receive banking and financial services by 20% from 18% to 38% in order to reduce concerns about public safety associated with commercial businesses operating in an all-cash environment.
View the Roadmap to Cannabis Banking
- Strategic Planning Initiatives
SPI I: Balanced regulation to ensure effective enforcement to protect consumers while reducing undue burden
SPI II: Accessibility through education and outreach
SPI III: Modernized and bold operational improvements to better serve stakeholders.
Follow our progress via the Governor's Office of Operations.
- Equity, Diversity, & Inclusion
The State of Colorado believes that an equitable, diverse, and inclusive workplace is one where all employees and community partners, whatever their gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, feel valued and respected.
On August 27, 2020 Governor Polis signed an Executive Order outlining a multifaceted approach to addressing inequity and systemic injustice wherever it exists in state government; this includes having state agencies develop long-term plans to identify and address barriers in their work with the communities they serve.
DORA is committed to establishing an EDI strategy with a targeted focus towards long-term impact for our employees, industry partners, and the communities we serve. Creating a department EDI Action Plan is only the beginning in an ongoing process to initiate a framework that will produce institutional and structural impact and change.
- Department-Wide Impact Reports
- Division of Banking Annual Reports (Statutorily Mandated)
- Colorado Civil Rights Division and Commission Annual Reports (Statutorily Mandated)
- Other Reports